FAQ

Why should I become a registered user?

There are multiple reasons to register on our site. You won't have to re-enter your credit card, shipping or billing information; when you place an order they will be filled in automatically. Also, registering makes gift giving simple. Your family and friends' information can be saved in your Address Book, so you avoid typing in their information each time you send a gift.

How do I change or cancel an order?

Confirmed orders cannot be cancelled or modified once they have been successfully submitted. We advise you to follow the return instructions included in your package, or refuse the shipment upon delivery, and it will be returned to our attention. Please allow 7 to 10 business days for your refund to be processed once it arrives to our warehouse.

What are my payment options?

We accept Visa, Ebanx, PayPal, Shopify Payment, GPay, and ApplePay.

How long will I receive my parcel?

The date of shipping out is according to the ship out date in product page. And logistics transportation time will varies from different logistics method.